Information We Collect

We may collect personal information that you voluntarily provide when you:

• Make a donation
• Sign up for our newsletter or communications
• Register for events or volunteer opportunities
• Contact us through our website

This information may include your name, email address, phone number, mailing address, and payment details.

We may also collect limited non-personal information automatically, such as browser type, device information, and website usage data, to help us improve our site and user experience.

How We Use Your Information

United Way of the CSRA uses your information to:

• Process donations and provide receipts
• Communicate updates, news, and opportunities to get involved
• Respond to inquiries and provide support
• Improve our website and services
• Maintain accurate records for internal and reporting purposes

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Data Security

We take data security seriously and have implemented appropriate safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Secure servers and encrypted data transmission
• Restricted access to sensitive information
• Regular monitoring and updates to our security practices

While no system can guarantee absolute security, we continuously work to maintain a high level of protection for your information.

Online Payments

All online donations and transactions are processed through secure, trusted payment platforms. Your financial information is encrypted and handled in accordance with industry standards to ensure safe and reliable transactions.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that United Way of the CSRA is not responsible for the privacy or security practices of those external sites. We encourage you to review their policies before providing personal information.

Your Choices

You have control over how your information is used. You may:

• Opt out of receiving communications at any time
• Request updates or corrections to your personal information
• Contact us with questions about how your data is used

Updates to This Policy

We may update this Privacy & Security Policy from time to time to reflect changes in our practices or technology. Any updates will be posted on this page.

Contact Us

If you have any questions about this policy or how your information is protected, please contact United Way of the CSRA.

By using our website, you acknowledge and agree to the terms outlined in this Privacy & Security Policy.